Help

Discounts
AICPA members receive substantial discounts on many products in the AICPA Store. If you are not receiving the member discount, please check to make sure that you are signed in with a member account. (You would have entered your member number during the registration process. Please note that if you have registered more than one account, only one of them would be eligible for the member discount.) If it is a non-member account, you may be able to re-register as a member. Need help? Our customer service specialists would be happy to assist you.

Placing an Order
To order products online through the AICPA Store, you will need to provide a valid major credit card, email address, billing address, and shipping address (unless your order does not include shippable products). We generally do not require customers to be registered on the CPA2Biz website –many products in our store may be purchased via Guest Checkout. However, if you wish to buy an online subscription, webcast, downloadable product, or certain other types of products, you must be registered and signed in.

Students, educators, AICPA section members, AICPA credential holders, and members of some outside organizations may be entitled to special discounts on certain products. Please contact customer service for more information.

If you would like to use a coupon code (also known as promo code or discount code), you may enter it on the “Payment Options” step of the checkout process.

We accept Visa, MasterCard, American Express, Discover, and Diner's Club. Your credit card will not be charged until your order is shipped.

If you would like to request a different payment arrangement, or if your organization is exempt from paying sales tax, please contact customer service.

Satisfaction Guarantee
We guarantee that every transaction you make at CPA2Biz will be safe and secure. In addition, we offer a 100% customer satisfaction guarantee. If you are not satisfied with your purchase, for any reason, please contact customer service.

Shipping and Order Tracking
Please visit our Store Business Policies page for information about shipping rates, carriers, processing times, and other important details.

When your order leaves the warehouse, you will receive an e-mail notification containing shipment tracking information. You may also view your order history by clicking the My Account link at the top of any page. (Order history is only stored online for customers who were signed in when making a purchase. It is not available for customers who used Guest Checkout.) If you have not yet received a shipment notification email and would like to inquire about the status of your order, please contact customer service.

Standing Orders
If you choose the Standing Order Option, you’ll save 10% on Publications and 20% on CPE Self-Study products. Future new editions will be automatically shipped to you and invoiced at the appropriate discount. If you wish to be removed from the Standing Order list, please contact customer service.