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Effective Business Communication

DeliveryType:  Audio Webcast
    Select Date & Time:
  • $139.00-$179.00
    Effective Business Communication 12:00 pm - 03:00 pm ET Product #: VSTD007
    Add to Calendar 07/13/2017 12:00:00 07/13/2017 15:00:00 America/New_York AICPA Webcast: Effective Business Communication
    This webcast will address some aspects of leadership in connection with work teams and group development. We will look at the role leaders play in workplace communication and examine communication skills for discussion leaders. This webcast will discuss conflict in the workplace and how to deal with it.
    Register at http://www.aicpastore.com/Tax/PRDOVR~PC-VSTD/PC-VSTD.jsp AICPA noreply@aicpastore.com false MM/DD/YYYY AICPA WebEvent aiEQlNoFjzFNtMgVwmLn20911
    AICPA Member: $139.00
    Non-Member: $179.00

This webcast is part of the Tax Staff Essentials program.

Miscommunication is costly. In this course we will discuss how the use of positive language is not a "warm and fuzzy" concept, but rather an important communication tool. Using appropriate word choices will make you a more effective manager and communicator. Miscommunication and misunderstandings may cause significant financial and emotional loses to a firm. Vague answers can cause numerical errors, inaccurate financial data, hurt feelings, and tension within an office environment.

We will also address some aspects of leadership in connection with work teams and group development. We will look at the role leaders play in workplace communication and examine communication skills for discussion leaders. The importance of effective communication cannot be underestimated. A leader's ability to communicate greatly reduces misunderstandings in the workplace, and significantly improves project management.

The major topics that will be covered in this course include:

  • The power of professional language in business writing
  • Communication and work teams
  • Communication for leaders
  • Difficult communication

Learning Objectives

When you complete this course you will be able to:

  • Eliminate wordiness, redundancy, and obscure language from their writing, and produce documents that are clear and concise
  • Produce written communications that are positive and confident
  • Explain five techniques to make your language more positive and professional
  • Recognize the importance of descriptive language
  • Understand how using certain words can help avoid misinterpretation and misunderstandings.
  • Discuss the common types of difficult communication patterns found in the workplace, and how to cope with these situations
  • Understand the difficult communication patterns that may occur between men and women
  • Identify and cope more effectively with hostile communication patterns that may occur in the workplace
  • Recognize the communication patterns that occur before and during the formations of teams
  • Explain the role of conflict in work teams, and approaches for dealing with the conflict

Important Information on Your CPE Credit

Discounts

Group Viewing Option

Gather the team together and attend this webcast as a group. Each attendee will earn CPE Credit. Enter the number of attendees in the quantity box above.

Number of Attendees Non-Member Member

1 - 4

$179 $139

5 - 9

$159 $125

10 - 20

$155 $119

21 +

$145 $109

Your order confirmation will include an instruction document for group viewing and earning CPE credit (please review prior to the start of the event) and information on how to access the webcast.

Included in:Annual Webcast Pass

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