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Publications

Principles and Practices of Business Continuity: Tools and Techniques

Authors: Jim Burtles
  • $79.00-$99.00
    Principles and Practices of Business Continuity: Tools and Techniques Vendor Product Product #: 991012
    AICPA Member: $79.00
    Non-Member: $99.00

Starting his career at IBM in 1969, when there was no body of knowledge for business continuity and disaster recovery, author Jim Burtles had to invent a number of the methods, practices, and principles still in use today. This comprehensive, advanced how-to guide captures Burtles’ distilled wisdom and experience over a distinguished career as practitioner, consultant, and teacher spanning 30+ years in 22 countries.  It is a gold mine of practical information based on solid principles; an ideal combination of the practice of business continuity — standards, best practices, global perspectives — and the process of business continuity — planning, development, implementation, and maintenance. Burtles covers not only how to do what needs to be done, but why.

The accompanying Tool Kit on CD has 24 planning and analysis tools, including sample plans for evacuation, emergency response, and crisis management; scripts and plot development tools for creating exercises to test and audit plans; analysis tools for fire exposure, service impact, resource requirements, and more.

Author serves on the British standards committee whose standards U.S. DHS is using in developing its Private Sector Preparedness Standards.

Excerpt

Table of Content

  • FOREWORD by Lyndon Bird, FBCI, The Business Continuity Institute
  • INTRODUCTION
  • A POTTED HISTORY
  • FUNDAMENTALS OF RECOVERY
    • The Backlog Trap
    • The Decision Point and Business Tolerance
    • Micro Sufficiency
    • Micro Sufficiency v. Macro Efficiency
    • Organic Resilience
    • The Basic Functional Relationships
    • Protective Strategies
    • The Tiers of Governance
  • GETTING STARTED
    • Business Continuity project champion
    • A viable game plan
    • Deliverables and other Outcomes
    • Board level Motivators
    • Scaling to Fit
    • Standards and their Interpretation
    • Hidden Benefits
    • The Auditor's Role
  • UNDERSTANDING THE RISKS
    • Risk Assessment Methods
    • Grid Impact Analysis
    • Risk Acceptance
    • The Cost of Loss
    • Loss of Profit
    • Invisible Costs
    • Investment Wisdom
    • Basic Effects
    • QwikRisk
    • Risk Reporting
  • IMPACTS AND CONSEQUENCES
    • Facilitated Business Impact Analysis
    • Business Impact Analysis
    • Fire Exposure Analysis
    • Some Thoughts on Improved Fire Drills
    • Fire Drills and Exposures
    • The importance of timing
    • Functional Analysis
    • Compliance Issues
  • CONTINUITY STRATEGIES
    • The Range of Choices
    • Business Continuity Strategies
    • Strategy Selection Process
    • Backup and Restore Procedures
  • EMERGENCY RESPONSE
    • Command and Control
    • Emergency Evacuation
    • Communications
    • Emergency Requirements
    • Battle Boxes
    • Contact Lists
  • SALVAGE AND RESTORATION
    • Site and Structures
    • Equipment and Technology
    • Documents and Records
    • Electronic Equipment
    • Process Equipment
  • DISASTER RECOVERY
    • Technology And Support Services
    • Systems Recovery
    • Disaster Recovery Sites
    • Work Area Recovery
    • In-House or Third-Party
    • Back Up Regimes
  • BUSINESS CONTINUITY PLANS
    • Business Continuity Plans
    • Emergency Response Plans
    • Crisis Management Plans
    • Function Restoration Plans
    • Disaster Recovery Plans
    • The Use of Planning Tools
  • LONG TERM CONTINUITY
    • Relocation or Expansion
    • Back to Normal; Reverse Recovery or Revacuation
    • Resources and Facilities
  • REVIEW AND AUDIT
    • Review Process
    • Auditing
  • EXERCISING AND TESTING
    • Capability and Confidence
    • Testing Plans and Procedures
    • Exercise Development and Delivery
    • Cabaret Testing
  • CRISIS MANAGEMENT
    • Internal Affairs
    • External Affairs and the Media
  • PERSONNEL CONSIDERATIONS
    • Health, Safety and Welfare
    • Emergency Working
    • Fatigue and Isolation
    • Rotas and Rotation
    • Rewards and Acknowledgment
    • Counseling
    • Relative Response Team
  • LIAISING WITH OTHERS
    • Local Authorities
    • Regulators
    • Emergency Services
    • The Community
    • Insurers
    • Competitors
    • Neighbours
    • Fire and Rescue
    • Classes of Fire
    • Fire doors
    • Portable Fire Extinguishers
    • Air (Hints and Tips)
    • Fire Protection Systems
    • Fire fighting in history
  • QUOTES, QUIPS AND COMMENTS
  • GLOSSARY OF TERMS (90 terms)
  • BUSINESS CONTINUITY TOOL KIT
  • CONCLUSION
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About the Authors

Jim Burtles