AICPA Service Center Hours of Operation
The hours of operation for the service center are from 9am-6pm ET, Monday-Friday. To place your order by phone, call 888.777.7077.
To automatically receive select AICPA publications or CPE self-study courses as soon as they are issued, select the Standing Order option when adding the item to your cart; or contact the service center at 888.777.7077 or firstname.lastname@example.org, 9am-6pm ET, Monday-Friday.
Quantity discounts automatically appear and are applied when items are added to your shopping cart.
|AICPA Publications Discounts|
|10 — 49 copies||10% off your price|
|50 — 99 copies||20% off your price|
|100+ copies||25% off your price|
|AICPA CPE Self-Study Discounts|
|5 — 9 packages||10% off your price|
|10 — 49 packages||15% off your price|
|50 — 99 packages||20% off your price|
|100+ packages||25% off your price|
Shipping & Delivery
DOMESTIC: Shipping Methods to Addresses Within the United States
Standard Shipping: FedEx Ground or U.S. Postal Service
Please allow 3-5 business days for processing before Standard shipments leave the warehouse. Products shipped by third-party vendors take an additional 2-3 business days. Backordered products are subject to additional delay. There are no weekend or holiday deliveries. FedEx shipments require a street address as FedEx does not deliver to P.O. boxes. If a P.O. Box address is provided, the shipment will be sent via USPS.
|STANDARD DOMESTIC SHIPPING RATES|
|Order Amount||Standard Shipping & Handling Fee|
|Up to $10||$4.40|
|$160.01 and up||6.35% of order amount|
|Note: For software products, fee is $8.80 for products priced at $150.00 and under, or $14.30 for products priced over $150.00.|
Priority Shipping: FedEx Next Day Air
Please allow 2-3 business days for processing before Priority shipments leave the warehouse. Products shipped by third-party vendors are not eligible for priority shipping. Backordered products are subject to additional delay. There are no weekend or holiday deliveries.
|PRIORITY DOMESTIC SHIPPING RATES
(calculated by number of items shipped)
|Order Quantity||Priority Shipping & Handling Fee|
|For additional items, the shipping fee increases incrementally.|
INTERNATIONAL: Shipping Methods to Addresses Outside the United States
International Shipping: Carrier may vary based on destination country. Please allow 3-5 business days for delivery. If you need rush shipping, please call the service center at 888.777.7077 between 9am-6pm ET, Monday-Friday.
Please note: All payments are charged in U.S. dollars. The AICPA Store does not collect sales tax on orders shipped outside the U.S. The customer is responsible for paying any customs, duties, or local taxes that may apply. Some products cannot be shipped outside the United States.
|INTERNATIONAL SHIPPING RATES|
|Order Amount||International Shipping & Handling Fee|
|Up to $16.65||$5.50|
|$16.66 to $1,000||33% of order amount|
|$1,001 to $5,000||22% of order amount|
|$5,001 and higher||11% of order amount|
New Product/Low Inventory/Backorder Warnings
Some products may not be available for shipping at the time of order. A message on each product page alerts you of the product's availability. If the AICPA cannot ship your complete order, the AICPA will ship all available products and backorder the balance. Shipments will be made as soon as backordered products are available and in stock, or it will be fulfilled with the newest edition of that product if the old edition is no longer available. You may cancel a backordered product by contacting the service center at 888.777.7077 or email@example.com, 9am-6pm ET, Monday-Friday.
Before you return any item(s), you must contact the service center at 888.777.7077 or firstname.lastname@example.org, 9am-6pm ET, Monday-Friday. All products should be returned in an insured and traceable manner.
AICPA Product Replacement Policy
AICPA will replace any damaged products free of charge within 60 days of shipment.
GSA Schedule Contract
The AICPA is a GSA Schedule Contract holder. You can cut through the red tape and quickly and easily order AICPA products following the guidelines of FAR 8.4. Greater ease of ordering through GSA Advantage! (GSA’s online ordering system) and Blanket Purchase Agreements will help satisfy your needs quickly and in a timely manner.
The GSA schedule contract is available for use by executive departments of the federal government and other federal agencies and organizations under authority of the Federal Property and Administrative Services Act of 1949, as amended. For orders of 1-9 units, please call the service center at 888.777.7077, 9am-6pm ET, Monday-Friday, and notify the representative that you are ordering off the GSA Schedule. For orders of 10 or more units, please call 800.634.6780, Option 3.
Resolution of Disputes
Transactions at this site are covered by binding arbitration. Any controversy or claim arising out of or relating to the use of this Web site that cannot be settled to your satisfaction by our member satisfaction team shall be settled by arbitration in New York, New York. Such disputes will be administered by the American Arbitration Association (https://www.adr.org/), 335 Madison Avenue, 10th floor, New York, New York 10017-4605, (800) 778-7879, in accordance with its Arbitration Rules, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Should you feel that there has been a breach to the integrity or security of this site, please contact the service center immediately at 888.777.7077.